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What is Digital Enablement, and how is it different from Digital Transformation? 

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‘Digital Transformation’ is the word of the decade. It’s been around longer than anyone could predict and also, has been the most misunderstood concept. Most organisations cannot distinguish digital transformation from digital enablement. So to understand it better, let’s look at this definition from Gartner that defines digital transformation, “Digital transformation can refer to anything …

Some of the common challenges agents and distributors face in the Financial Services Industry

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No industry is untouched by the evolving trends as the markets and customer behaviours have changed over time and this change will remain constant for the foreseeable future. With the digital expansion, the opportunity for distribution reach via agents, distributors and more has also grown.  “Within the financial services realm, organizations anticipate that 65% of …